It is often stated that first impressions are lasting impressions. This is particularly true when your guests enter their rooms for the first time. If the room is not fresh and clean, your guests will be dissatisfied, and dissatisfied guests do not return. So what impacts on your guests’ impression in their room? It’s the feeling of quality created by the cleanliness of three elements; the room itself, the bed linen and the towels. So in order to control your business you need to control the quality of these three elements. The ultimate way to retain full control over quality and maintain customer satisfaction is to operate your own in-house laundry. You can set your own standards and make sure your textiles are cared for the way they should be. You become less dependent on others; self-sufficiency means increased flexibility and increased control of your business. With an Electrolux in-house laundry, you can react quickly when unexpected requirements arise. It is easier to take a soiled curtain down and wash it or process a dirty uniform when the laundry facilities are on site. By having your own on premise laundry, you will no longer be dependent upon an external supplier to launder and return items which are important to your customers’ comfort and your hotel’s reputation. And what’s more, with an in-house laundry you can also save up to 40% on your linen costs! We can provide a free analysis which will enable you to look at the overall picture and evaluate the opportunities available for making your hotel’s laundry service more efficient, as well as the opportunities for new sources of income or savings. Contact us today to book your FREE laundry analysis. Please call 0870 0604118 or email els.info@electrolux.co.uk
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